Wet hands and screens don’t mix
Board survives what a touchscreen doesn’t. Nobody has to take a phone out of a pocket to earn a stamp, which is the reason the stamp gets earned at all.
Car washes
Nobody here is pulling out a phone to sign into an app. A stamp on board works with wet hands, and that is the entire requirement.
Laminated face — a waterproof card that lasts a season.
What’s different here
Board survives what a touchscreen doesn’t. Nobody has to take a phone out of a pocket to earn a stamp, which is the reason the stamp gets earned at all.
The gap between a customer who washes monthly and one who washes quarterly is threefold revenue. The streak is the only thing that moves it.
Once cards are tied to phones, the first salt on the road is a reason to reach everyone who came weekly last winter. Planned for phase 2.
Straight answer: today the left plate and the QR code are the product. The wallet pass and the notifications are phase 2 and are not built. The dated list further down says exactly where each piece stands.